Preventative Measures Go Above And Beyond At See Grins RV Repair In Gilroy

A customer purchased a new ElkRidge 5th Wheel RV with a rear rack for extra storage. During See Grins RV Repair routine post-sale inspection, Smitty noticed that the storage rack was attached too close to the back wall of the RV. When the rack was folded up the motion of the Motor Home traveling down the road would cause the rack to bang back and forth against the wall while the driver would never hear the damaging noise.

During the customer's first outing there would be noticeable scratching, gouging and eventually the banging rack would create a hold and crack the fiberglass wall. The cracks would grow, leak water, rot wood,  damage the floor and loose overall structural strength.  A timely repair of this damage would require at best a time consuming and costly replacement of fiberglass, which could be covered by the factory warranty.

With over 35 years experience in the Motor Home industry, Smitty knew the best action for all parties would be to fabricate preventive measures so this problem would never come about. The solution required increasing the storage rack stop position with metal and welding. After the fix was completed and painted, the modification looked like it came straight from the factory.

While this debit of valuable time and resources was put on the books of See Grins RV Service & Repair Center, it was the the most thoughtful action promising outstanding customer care that See Grins RV has a reputation for delivering.

Believe it or not, you can't loose when you purchase your RV from See Grins RV in Gilroy.

Delivering Excellence One RV Repair At A Time

See Grins RV Service & Repair Center In Gilroy is run by dynamic duo!

Leanna & Smitty are very well known and respected by most all RV manufactures for their RV Service & Repair knowledge, experience and customer advocacy.

Delivering excellence for their customer within the Motor Home, RVs and Travel Trailer industry has been their primary career for over 30 years each.

They are often heard saying, "That RV is not leaving our shop, until the job is done right."

A Class C RV Like This One

For example, recently a retired couple purchased this fairly new Class C RV from See Grins RV in Gilroy. It was under warranty and had a very difficult to find propane leak within the stove. The RV manufacturer instructed Smitty to go through the entire stove and replace every seal and re-seal every joint. He knew this was extremely costly in time and would not address any manufacture defective parts such as hairline cracks that could fail in the near future.

See Grins Service & Repair Replaced A Stove Like This One

The best solution for the customer was to replace the stove in the RV, and that's exactly what Smitty did. Knowing the full story and the possibility of future propane leaks the couple was grateful to have Smitty be their customer advocate to see that the job was done right!

Customer Satisfaction at See Grins RV Service & Repair Center

It's All About 100% Customer Satisfaction at See Grins RV Service & Repair Center in Gilroy.

Most folks don't know that when they purchase an RV at See Grins RV they get a number of serious perks. First and foremost, they can always count on See Grins RV as their most powerful customer ally who will always champion their needs when the other RV Dealerships simply give up.

See Grins RV customers don't have to worry about unforeseen repairs with the "Assurance & Peace Of Mind Policy" that protects the owner on unforeseen repairs, offered on select models. There's also a policy the provides 30 days or 500 miles of coverage on repairs needed on For Sale By Owner RVs, Motor Homes, 5th Wheels & Travel Trailers.

RV Repair Inspection

Addressing the topic that's at the top of most shoppers list is the cost of the RV. See Grins RV performs competitive analysis using the Internet to gather data from other RV Dealerships.  This is how See Grins RV delivers the lowest price all around these parts. That's the best RV prices, apples to apples. And don't forget to ask about their "Low Price Peace Of Mind Policy". This is something you will not find at any RV dealership assuring you the best value even after purchase.

Lowest Prices On Parts!

So, if want to see people grinning ear to ear, then talk so someone who purchased their RV from See Grins RV in Gilroy, CA.